Privacy Policy

This data protection declaration informs you about the type, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offer and the websites, functions and contents connected with it as well as external online presences, such as our social media profiles (hereinafter jointly referred to as “online offer”); With regard to the terms used, such as “personal data” or their “processing”, we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR);

 

Responsible

Name/Co.: Cyber Resilience Solutions GmbH
Street No..: Stieglitzhof 35
Postcode, Town, Country: 42657 Solingen, Germany
Commercial Register/No.: HRB 33493, Wuppertal Local Court
Managing Director: Jan Höttges
Phone: +49 212 880 22962
E-Mail address: jh@cyber-rs.com

In accordance with Art. 37 DSGVO, in order to ensure the implementation of and compliance with the DSGVO, an external data protection officer has been appointed. For all data protection-related enquiries, you can reach our data protection officer via the e-mail address: Morabet@hisolutions.com

 

Data Processing

Types of data processed

  • Inventory data (e.g., names, addresses, company affiliation),
  • Contact data (e.g. E-Mail, phone numbers),
  • Content data (e.g., text input),
  • Payment data (e.g., payment history),
  • Usage data (e.g., web pages visited, interest in content, access times),
  • Meta/communication data (e.g., device information, IP addresses).

Processing of special categories of data (Art. 9(1) DSGVO)
No special categories of data are processed.

Categories of data subjects

  • Customers and interested parties,
  • Visitors and users of the online offer.

In the following, we also refer to the data subjects collectively as “users”.

Purpose of Processing

  • The provision of the online offer, its contents and functions,
  • Provision of contractual services, service and customer care,
  • Responding to contact requests and communicating with users,
  • Marketing and Market Research.

Relevant legal bases

In accordance with Art. 13 DSGVO, we inform you about the legal basis of our data processing; If the legal basis is not stated in the privacy policy, the following applies: The legal basis for obtaining consent is Art. 6 para; 1 lit. a and Art. 7 DSGVO, the legal basis for the processing for the fulfilment of our services and implementation of contractual measures as well as answering enquiries is Art. 6 para. 1 lit. b DSGVO, the legal basis for processing for the fulfilment of our legal obligations is Art. 6 para. 1 lit. c DSGVO, and the legal basis for processing to protect our legitimate interests is Art. 6 para. 1 lit. f DSGVO. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 para. 1 lit. d DSGVO serves as the legal basis.

 

Changes to the privacy policy

We kindly ask you to regularly inform yourself about the content of our privacy policy. We adapt the privacy policy as soon as the changes in the data processing carried out by us make this necessary. We will inform you as soon as the changes require an act of cooperation on your part (e. e.g. consent) or other individual notification.

 

Security measures

We make decisions in accordance with Art. 32 GDPR, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, appropriate technical and organisational measures to ensure a level of protection appropriate to the risk; the measures include, in particular, ensuring the confidentiality, integrity and availability of data by controlling physical access to the data, as well as access concerning them, input, disclosure, ensuring availability and their separation; Furthermore, we have established procedures to ensure the exercise of data subjects’ rights, deletion of data and response to data compromise. Furthermore, we already take into account the protection of personal data during the development or selection of hardware, software and processes, in accordance with the principle of data protection through technology design and through data protection-friendly default settings (Art. 25 DSGVO);

 

Cooperation with processors and third parties

If, in the course of our processing, we disclose data to other persons and companies (processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if a transfer of the data to third parties, such as to payment service providers, is necessary for the performance of the contract pursuant to Art. 6 para. 1 lit. b DSGVO), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, web hosts, etc.).

If we commission third parties with the processing of data on the basis of a so-called “order processing agreement”, this is done on the basis of Art. 28 DSGVO.

 

Rights of data subjects

You have the right to request confirmation whether data in question is being processed and to information about this data as well as further information and a copy of the data in accordance with Art. 15 DSGVO.
You have accordingly. Art. 16 DSGVO the right to request that the data concerning you be completed or that the inaccurate data concerning you be corrected.
In accordance with Article 17 of the GDPR, you have the right to demand that the data in question be deleted without delay or, alternatively, to demand restriction of the processing of the data in accordance with Article 18 of the GDPR;
You have the right to request that the data concerning you that you have provided to us be received in accordance with Art. 20 DSGVO and to request that it be transferred to other data controllers.
You shall also have the right according to Article 77 DSGVO to lodge a complaint with the competent supervisory authority.

Right of withdrawal
You have the right to withdraw your consent in accordance with Art. 7 Abs. 3 DSGVO with effect for the future.

Right of objection
You may object to the future processing of data relating to you in accordance with Art. 21 DSGVO at any time. The objection may in particular be made against the processing for purposes of direct advertising;

We use temporary and permanent cookies, i.e. small files that are stored on users’ devices (for an explanation of the term and its function, see the last section of this privacy policy). In part, the cookies serve the purpose of security or are necessary for the operation of our online offer (e.g., for the display of the website) or to save the user decision when confirming the cookie banner; In addition, we or our technology partners use cookies for reach measurement and marketing purposes, about which users are informed in the course of the privacy policy.

 

Data Deletion

The data processed by us will be deleted, or its processing restricted in accordance with Art. 17 and 18 DSGVO. Unless expressly stated in this data protection declaration, the data stored by us will be deleted as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory retention obligations. Unless the data are not deleted because they are required for other and legally permissible purposes, their processing will be restricted. I. i.e. the data will be blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law;

According to legal requirements, the storage takes place in particular for 6 years according to § 257 Abs. 1 HGB (Handelsbücher, Inventare, Eröffnungsbilanzen, Jahresabschlüsse, Handelsbriefe, Buchungsbelege, etc.) sowie für 10 Jahre gemäß § 147 Abs. 1 AO (books, records, management reports, accounting vouchers, commercial and business letters, documents relevant for taxation, etc.);

 

Provision of contractual services (TEC/BMF)

We process inventory data (e.g., names and addresses as well as contact data of users), contract data (e.g., services used, names of contact persons, payment information) for the purpose of fulfilling our contractual obligations and providing services pursuant to the German Data Protection Act; Art. 6 para; 1 lit b. DSGVO. The entries marked as mandatory in online forms are required for the conclusion of the contract;

We process usage data (e.g. the web pages visited on our website, interest in our products) and content data (e.g. entries in the contact form or user profile) for advertising purposes in a user profile in order to display product information to the user, for example, based on the services they have used to date;

The deletion takes place after the expiry of legal warranty and comparable obligations, the necessity of keeping the data is checked every three years; in the case of legal archiving obligations, the deletion takes place after their expiry (end of commercial law (6 years) and tax law (10 years) storage obligation); information in the customer account remains until its deletion.

 

Contact us

When contacting us (via contact form or e-mail), the user’s details are used to process the contact enquiry and handle it in accordance with Art. 6 para; 1 lit. b) GDPR.

Users’ details may be stored in our Customer Relationship Management System (“CRM System”) or comparable enquiry organisation.

 

Collection of access data and log files

We collect data on the basis of our legitimate interests within the meaning of Art. 6 para; 1 lit. f. DSGVO data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider;

Log file information is stored for security reasons (e.g. to clarify acts of abuse or fraud) for a maximum of seven days and then deleted. Data whose further retention is required for evidentiary purposes shall be exempt from deletion until the respective incident has been finally clarified.

 

Social Media

We maintain online presences within social networks and platforms in order to be able to communicate with the customers, interested parties and users active there and to inform them about our services there; When calling up the respective networks and platforms, the terms and conditions and data processing policies of their respective operators apply.

Unless otherwise stated in our privacy policy, we process the data of users insofar as they communicate with us within the social networks and platforms, e. e.g. write posts on our online presences or send us messages.

 

Cookies and Reach Measurement

Cookies are pieces of information that are transmitted from our web server or third party web servers to users’ web browsers and stored there for later retrieval. Cookies may be small files or other types of information storage.

Users are informed about the use of cookies in the context of pseudonymous reach measurement within the scope of this data protection declaration;

If users do not want cookies to be stored on their computer, they are asked to deactivate the corresponding option in the system settings of their browser. Stored cookies can be deleted in the system settings of the browser; The exclusion of cookies may lead to functional restrictions of this online offer;

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.

Legal bases for the processing of personal data in this context are Art. 6 para; 1 lit. c DS-GVO and Art. 6 para. 1 lit. f DS-GVO. Our legitimate interest is to manage the cookies and similar technologies used and the consents in relation thereto.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract; You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

 

Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC (“Google”), on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offering within the meaning of Art. 6 (1) lit. f. DSGVO). DSGVO) Google Analytics, a web analytics service provided by Google LLC (“Google”). Google uses cookies. The information generated by the cookie about the use of the online offer by the user is usually transmitted to a Google server in the USA and stored there;

Google is certified under the Data Privacy Framework and thereby offers a guarantee of compliance with European data protection law.

Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage; In doing so, pseudonymous usage profiles of the users can be created from the processed data;

We only use Google Analytics with IP anonymisation enabled. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there;

The IP address transmitted by the user’s browser will not be merged with any other data held by Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google as well as the processing of this data by Google by downloading and installing the browser plugin available under the following link;

You can find more information about Google’s use of data, settings and objection options on the Google website:

  • Google’s use of data when you use our partners’ websites or apps
  • Data use for advertising purposes
  • Manage information that Google uses to serve ads to you

Integration of third-party services and content

Within our online offer, we use content or service offers of third party providers on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 Para. 1 lit. f. DSGVO) content or service offers from third party providers in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as “content”). This always presupposes that the third-party providers of this content are aware of the IP address of the users, as without the IP address they would not be able to send the content to their browsers; The IP address is thus required for the display of this content. We endeavour to use only such content whose respective providers use the IP address only for the delivery of the content. Third-party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes; The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website; The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as be linked to such information from other sources;

The following presentation provides an overview of third-party providers and their content, together with links to their data protection declarations, which contain further information on the processing of data and, in part already mentioned here, options for objection (so-called opt-out):

LinkedIn
Within our online offer, we use the marketing functions (so-called “LinkedIn Insight Tag”) of the network LinkedIn. Provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn servers is established; LinkedIn is informed that you have visited our Internet pages with your IP address. With the help of the LinkedIn Insight Tag, we can in particular analyse the success of our campaigns within LinkedIn or determine target groups for them based on the interaction of the users with our online offer. If you are registered with LinkedIn, it is possible for LinkedIn to associate your interaction with our online offer with your user account. Even if you click on the “Recommend Button” of LinkedIn and are logged into your account at LinkedIn, it is possible for LinkedIn to assign your visit to our website to you and your user account. LinkedIn is certified under the Data Privacy Framework and thereby offers a guarantee of compliance with European data protection law.

Xing
We use functions of the network XING. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany; Each time one of our pages containing Xing functions is accessed, a connection to Xing servers is established; As far as we are aware, no personal data is stored in this process; In particular, no IP addresses are stored or usage behaviour analysed; You can view the privacy policy here.